Terms of service
Last Updated: [JULY 2026]
OVERVIEW
This website is operated by LYKKEE. Throughout the site, the terms "LYKKEE", "we", "us", and "our" refer to LYKKEE and its representatives.
LYKKEE provides this website, including all information, tools, products, and services available from this site, subject to your acceptance of all terms, conditions, policies, and notices stated herein.
By accessing our website, browsing our products, placing an order, or otherwise using any part of our services, you agree to be bound by these Terms of Service ("Terms"), along with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on our website.
If you do not agree to these Terms, you must not access or use our website or services.
We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.
Our online store is hosted on Shopify Inc., which provides the e-commerce platform through which we sell our products and services.
1. ELIGIBILITY
By using this website, you confirm that:
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You are at least 18 years of age or have the consent of a parent or legal guardian.
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You are legally capable of entering into binding contracts under applicable laws.
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All information provided by you is accurate, complete, and current.
2. ONLINE STORE TERMS
You agree not to:
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Use our products or services for any unlawful purpose.
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Violate any applicable laws or regulations.
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Attempt to gain unauthorized access to our systems.
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Introduce viruses, malware, or malicious code.
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Use our website in a manner that could damage, disable, or impair its functionality.
Any breach of these Terms may result in immediate suspension or termination of access to our services.
3. PRODUCT INFORMATION
We strive to display product images, descriptions, specifications, and pricing as accurately as possible.
However:
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Actual product colours may vary due to screen settings, photography lighting, and device displays.
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Product dimensions, weights, and specifications may have minor variations.
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Packaging may differ from images shown on the website.
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Natural characteristics of silver, including slight variations in finish and natural oxidation over time, are normal and do not constitute manufacturing defects.
We reserve the right to correct errors, inaccuracies, or omissions at any time.
4. PRICING AND PRODUCT AVAILABILITY
All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise stated.
We reserve the right to:
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Modify prices without prior notice.
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Limit quantities available for purchase.
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Discontinue products at any time.
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Refuse or cancel orders arising from pricing, inventory, technical, or system errors.
If an order is cancelled after payment has been successfully processed, the amount paid will be refunded to the original payment method in accordance with applicable laws.
5. ORDER ACCEPTANCE AND CANCELLATION
An order confirmation email or message does not constitute final acceptance of your order.
LYKKEE reserves the right to refuse, cancel, or hold any order for verification if:
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Fraudulent activity is suspected.
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Payment authorization fails.
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Customer information appears inaccurate.
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Multiple suspicious orders are placed.
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The order appears to be intended for unauthorized resale or commercial distribution.
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Inventory becomes unavailable.
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Pricing or product information errors occur.
Additional identity verification may be requested before order processing.
6. FRAUD PREVENTION AND CHARGEBACK POLICY
To protect our customers and business from fraudulent transactions:
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LYKKEE reserves the right to verify customer identity before dispatching orders.
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Orders flagged by our fraud prevention systems may be delayed, cancelled, or refunded.
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False claims of non-delivery, missing products, damaged products, unauthorized transactions, or chargeback abuse may be investigated.
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Delivery records, courier tracking information, OTP confirmations, delivery photographs, customer communications, and mandatory unboxing videos may be used as evidence in disputes.
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Customers who initiate fraudulent chargebacks, payment disputes, or abuse our policies may be permanently restricted from future purchases and may be subject to legal action.
7. SHIPPING, DELIVERY, RETURNS AND REFUNDS
Shipping, delivery, returns, exchanges, replacements, and refunds are governed exclusively by our:
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Shipping Policy
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Return & Refund Policy
By placing an order, you acknowledge that you have read and accepted these policies.
8. ACCOUNT INFORMATION
You agree to provide accurate, complete, and updated information for all purchases.
You are responsible for:
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Maintaining the confidentiality of your account information.
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Restricting access to your account.
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All activities conducted under your account.
We reserve the right to suspend or terminate accounts containing false, misleading, or incomplete information.
9. USER-GENERATED CONTENT AND REVIEWS
If you submit reviews, testimonials, photos, videos, comments, feedback, or other content:
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You grant LYKKEE a worldwide, royalty-free, perpetual, transferable license to use, reproduce, publish, modify, display, and distribute such content for marketing, promotional, and business purposes.
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You confirm that the content belongs to you or that you have permission to share it.
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You agree not to submit false, misleading, defamatory, unlawful, offensive, or infringing content.
We reserve the right to remove any content at our sole discretion.
10. INTELLECTUAL PROPERTY RIGHTS
All content on this website, including but not limited to:
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Product photographs
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Product descriptions
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Graphics
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Videos
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Logos
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Branding elements
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Website design
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Text content
is the exclusive property of LYKKEE and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, republished, modified, sold, or used without our prior written permission.
Unauthorized use of LYKKEE's intellectual property may result in legal action.
11. PROHIBITED USES
You may not use the website:
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For unlawful activities.
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To infringe intellectual property rights.
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To submit false information.
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To impersonate another person.
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To scrape, harvest, or collect website data.
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To interfere with website security.
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To engage in fraudulent transactions.
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To abuse promotional offers, discount codes, referral programs, refunds, or exchanges.
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To purchase products for unauthorized resale under the LYKKEE brand.
Violation of these provisions may result in immediate account suspension, cancellation of orders, and legal action where appropriate.
12. THIRD-PARTY LINKS AND SERVICES
Our website may contain links to third-party websites or services.
LYKKEE does not control and is not responsible for:
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Third-party content.
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Privacy practices.
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Products or services offered by third parties.
Your use of such third-party websites is entirely at your own risk.
13. DISCLAIMER OF WARRANTIES
To the maximum extent permitted by law:
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The website and services are provided on an "as-is" and "as-available" basis.
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We do not guarantee uninterrupted, secure, or error-free operation.
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We do not guarantee that all website content will always be accurate, complete, or current.
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We do not warrant that products will meet every customer's subjective expectations.
14. LIMITATION OF LIABILITY
To the fullest extent permitted by law, LYKKEE, its owners, employees, affiliates, suppliers, and service providers shall not be liable for:
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Indirect damages.
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Consequential damages.
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Loss of profits.
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Loss of business opportunities.
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Loss of data.
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Delays caused by courier partners, natural disasters, strikes, government actions, or events beyond our reasonable control.
Our maximum liability in any circumstance shall not exceed the amount paid by the customer for the specific order giving rise to the claim.
15. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless LYKKEE and its representatives from any claims, liabilities, damages, losses, costs, or expenses arising from:
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Your breach of these Terms.
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Your misuse of our website.
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Your violation of applicable laws.
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Your infringement of any third-party rights.
16. TERMINATION
We may suspend or terminate access to our website or services immediately, without notice, if:
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You violate these Terms.
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Fraudulent activity is suspected.
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You misuse our policies or services.
Any obligations incurred prior to termination shall survive termination.
17. GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of India.
Any dispute arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts located in Kochi, Kerala, India.
18. FORCE MAJEURE
LYKKEE shall not be liable for delays, interruptions, or failures resulting from events beyond our reasonable control, including but not limited to:
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Natural disasters
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Floods
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Fires
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Pandemics
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Government restrictions
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Strikes
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Power failures
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Internet disruptions
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Courier or logistics interruptions
19. SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
20. ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, Legal Notice, and any policies published on our website, constitute the entire agreement between you and LYKKEE regarding the use of our website and services.
21. CHANGES TO THESE TERMS
We reserve the right to modify these Terms at any time.
Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes are posted constitutes acceptance of those changes.
22. CONTACT INFORMATION
For questions regarding these Terms of Service, please contact:
LYKKEE
Email: lykkeesilver@gmail.com
Phone: 9633050925, 9633080925